Frequently Asked Question

Hours of Operation

Mirrored ( 1st-3rd floor)

Monday – Closed
Tuesday: 10am – 8pm
Wednesday: 10am – 8pm
Thursday: 10am – 8pm
Friday: 10am – 1:30pm
(closed from 1:30pm to 2:30pm for Prayers)
Friday: 2:30pm – 12am
Saturday: 10am – 12am
Sunday: 10am – 12am 

Aesthetics & Wellness Center (4th Floor)

Open: Tuesday-Saturday 10am-6pm
Closed: Sunday-Monday

flowers mirroredgm
  • Mirrored enforces a 24-hour amendment policy for Spa, beauty, and wellness treatments.
  • You have the flexibility to cancel or reschedule your booking up to 24 hours before your
    scheduled experience.
  • Reschedule your Spa Treatment or Spa Day within 24 hours of any certificate or voucher.
  • If you need to cancel without a future date, please contact us to make arrangements.
  • If your Treatment and/or Service is not cancelled within the specified cancellation period, we
    reserve the right to charge 100% cancellation fee
  • All payments are non-refundable as per the agreed terms and conditions at the time of
  • Kindly review the specific terms and conditions of any promotional purchases.
  • Before and after using each facility, please shower.
  • Respect the designated dry and wet areas.
  • Familiarize yourself with the signs in the changing rooms.
  • Avoid wearing wet clothing, robes, or Nudity in spa areas.
  • Ensure you are fully dressed outside the spa floor or service area.
  • Smoking is not permitted on the premises.
  • Cameras and phones are not allowed in changing rooms and private service areas.
  • Please dispose of used towels in the designated bins.
  • Any towels left behind will be removed.
  • Do not bring glassware or food into the changing rooms or service areas.
  • For your safety, it is recommended not to wear jewelry while using the spa facilities.
  • Please arrive 10 minutes before your scheduled treatment time. We strive to keep
    appointments punctual whenever feasible. If you anticipate being late, kindly get inPlease arrive 10 minutes before your scheduled treatment time. We strive to keep
    appointments punctual whenever feasible. If you anticipate being late, kindly get in

Before any wellness or aesthetics procedure, a thorough consultation is necessary. You will need to
arrange a consultation before your appointment, and there is a fee for this service. The consultation
fee will be credited towards your treatment if you proceed with scheduling

A medical spa / Aesthetics ( 4th Floor) is different from a regular spa in several ways. We are overseen by a licensed medical professional. This means that the treatments we offer are more likely to be effective than those offered at a regular spa.

Furthermore, we provide more advanced treatments. These May include laser therapy, Botox injections, chemical peels, and fillers. Due to the complexity of the procedures, it’s only natural for us to ask our potential clients to schedule initial consultations. Because we care about your health and time!

Mirrored’s Wellness centers offers a combination of skin care services and body services, and nutrition consulting. Some times we offer alternate services such as chiropractic, acupuncture, or holistic medicine.The spa and wellness facilities include a sauna and treatment rooms.

  • Mirrored is an adult-only environment for individuals aged 16 and above. Some spa
    and wellness treatments are not available to those under 16 years old.
  • Any individual under 16 must be accompanied by an adult when receiving salon or
    barber services.
  • Robes, towels, and flip flops are supplied in your locker for spa use. If you need a different
    size, please contact Reception.
  • You are encouraged to bring your own suitable footwear for moving around the spa, like
    sliders and flip flops.
  • Remember to bring swimwear for spa activities. If your spa package includes a
    treatment, disposable underwear is provided; however, you can bring your own.
  • For comfort, safety, health, and hygiene, and out of respect for other spa guests,
    kindly wear the flip flops provided in your spa locker at all times within the spa
  • Feel free to bring your own post-treatment products, such as lotions, deodorants,
    sprays, and any specific care items you may require.
  • It is advised to store all valuables in your guestroom or locker. Please be aware that bringing
    valuables into The Spa is not recommended.
  • While mobile phones are allowed, Mirrored cannot be held responsible for any loss or damage
    to personal items.
  • Before undergoing any treatment, it is advisable to consult with your doctor.
  • Expectant mothers are welcome to enjoy the peaceful atmosphere and facilities at The Spa.
  • However, activities like the Roman bath, hot tubs, sauna, and steam room involving jets and
    extreme temperature changes are not recommended during pregnancy.
  • Rest assured, we can adjust any of our relaxing treatments for expectant mothers.
  • Treatments are available starting from 14 weeks, while facials can be experienced from just 1
    week into pregnancy.
  • Spiritual Wellness.
  • Emotional Wellness.
  • Social Wellness
  • Physical Wellness

We are here to help you.

Schedule Your Consultation. Reach out and speak with a member of our dedicated staff, and take those first exciting steps to experiencing MIRRORED

wax mirroredgm

If you’re not happy with shaving, tweezing, or waxing to remove unwanted hair, LASER HAIR REMOVAL may be an option worth considering.

If you find that dealing with stubborn hair through traditional methods such as shaving or waxing is a constant struggle, it could be the right moment to consider laser hair removal. This contemporary technique involves using advanced laser beams to effectively eliminate unwanted hair from various body areas. It offers a more long-term solution, although multiple sessions are typically required to achieve lasting results.

Scroll to Top